Seju33 Privacy Policy –
Your Data Is Safe with Us

Introduction & Scope

Seju33 is fully committed to protecting the privacy of every user who interacts with our platform. This policy is designed to provide clarity on how we manage personal information — not merely as a legal obligation, but as a reflection of the values we uphold.

This Privacy Policy covers all data collected through the seju33 website, mobile apps for Android and iOS, and all our official communication channels including live chat and email support. If you are located outside Indonesia, please note that this service operates from a specific jurisdiction and your data will be processed in accordance with the regulations applicable there.

We encourage you to read this document thoroughly. If any section is unclear or you have specific questions about how your data is managed, the Seju33 support team is available to assist at any time.

Data We Collect

We only collect data that is strictly necessary to operate our services and fulfill our obligations to members. There is no excessive data collection — every piece of data we request has a clear and defined operational purpose.

2.1 Data You Provide Directly

When registering and using seju33 services, you actively provide the following information:

2.2 Data Collected Automatically

In addition to the information you provide directly, our systems also automatically collect technical information when you use the platform:

• Device data: device type, operating system, app version, and screen resolution.
• Network data: IP address, operator information, and internet connection type.
• Usage data: pages visited, session duration, features used, and navigation patterns on the platform.
• Transaction data: deposit history, withdrawal history, and betting activity recorded in the system.
• Cookie data: user preferences, login sessions, and analytics data stored on your device.

How We Use Your Data

The data we collect is used for specific, measurable purposes. We do not use your data for anything outside the scope of the services you signed up for.

• Creating and managing member accounts – identity verification, balance management, and betting history.
• Processing financial transactions – deposits, withdrawals, and bonus payments in accordance with applicable terms.
• Preventing fraud and illegal activity – detects suspicious transaction patterns, duplicate accounts, and platform abuse.
• Fulfilling legal obligations – reporting to the relevant authorities in compliance with applicable regulations, including anti-money laundering requirements.
• Improving our services – analyzes usage patterns to develop more relevant features and improve platform performance.
• Member Communications – sends important notifications regarding your account, policy updates, and relevant promotional information.
• Customer support – responds to inquiries and resolves issues reported by members.

Legal Basis for Data Processing

Every personal data processing activity we carry out has a clear legal basis. We rely on several legal grounds depending on the context of data use:

• Contract performance – processing required to deliver the services you requested when you registered at Seju33.
• Legal obligation – processing required to fulfill regulatory obligations, including identity verification and suspicious transaction reporting.
• Legitimate interests – processing for legitimate operational purposes such as platform security, fraud prevention, and service improvement.
• Consent – for any processing not covered by the three categories above, we will request your explicit consent beforehand.

Sharing Data with Third Parties

Seju33 may share certain data with partners and service providers that help us operate the platform effectively. All third parties who receive your data are bound by strict confidentiality agreements and are only permitted to use the data in accordance with our instructions.

5.1 Categories of Data Recipients

• Payment and banking providers – to process deposits and withdrawals securely through verified channels.
• KYC service providers – to verify member identity using reliable and up-to-date technology.
• Analytics and platform security providers – to detect security threats and analyze system performance.
• Legal and regulatory authorities – when we are legally required to disclose certain data to the relevant authorities.

5.2 What We Never Do

We never sell, rent, or exchange members' personal data with third parties for marketing or commercial purposes. We also do not share data with competing platforms or use it for any purpose beyond what is described in this Privacy Policy.

Security & Data Encryption

Member data security is a responsibility we take extremely seriously. The seju33 security infrastructure is built in multiple layers to ensure your information is protected from unauthorized access.

• 256-bit SSL Encryption – all data transmissions between your device and Seju33 servers are encrypted using the latest industry standards, preventing interception in transit.
• Stored data encryption – sensitive information such as passwords and account numbers is stored in encrypted form on our servers, not as plain text.
• Two-factor authentication (2FA) – an additional security layer available to all member accounts so that login cannot be completed with a password alone.
• 24/7 Security Monitoring – our systems are continuously monitored to detect suspicious activity, unauthorized access attempts, and anomalies that require follow-up.
• Regular security audits – we regularly conduct security assessments and update our protection protocols to address the latest threats.

While we implement comprehensive security measures, no digital system can guarantee 100% absolute security. We therefore also encourage members to protect their own accounts by not sharing passwords and by enabling the 2FA feature.

Data Storage & Retention

We retain members' personal data for as long as the account remains active and for a specified period after account closure, in accordance with applicable legal and operational obligations. Financial transaction data is generally retained for a longer period in compliance with anti-money laundering regulations that require financial records to be kept for a defined duration.

KYC documents such as identity photos are retained for the duration of your active account and for several years after account closure, in accordance with regulatory requirements. Analytics data not directly linked to your identity may be stored in anonymized form for long-term platform improvement purposes.

Once the retention period expires, data is permanently deleted from our systems using methods that ensure it cannot be recovered.

Cookies & Tracking Technologies

Seju33 uses cookies and similar technologies to enhance your platform experience. Cookies are small files stored on your device when you access our website.

8.1 Types of Cookies Used

• Essential cookies – required for core platform functions such as keeping your login session active and remembering your language preference. These cookies cannot be disabled without disrupting platform functionality.
• Performance cookies – collects information about how you use the platform (pages visited, time spent) to help us identify areas for improvement.
• Functional cookies – remembers your choices and preferences so your platform experience feels personal and consistent across every session.
• Security cookies – helps detect and prevent suspicious activity, including unusual login attempts.

8.2 Managing Cookies

You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies will affect your ability to use certain features on the Seju33 platform, including keeping your login session active.

Your Rights as a User

As a seju33 member, you have a number of rights regarding the personal data we manage. We are committed to facilitating the exercise of these rights responsively and without unnecessary obstacles.